Frequently asked questions about our cleaning services

A week or two ahead is usually enough for a one-time visit. Before holidays and in spring, calendars fill faster, so earlier is better.

Email works well, and so does the form on our contact page. Include your town, the service and the size of the space.

Your address, the number of bedrooms and bathrooms or the square footage, the service, and any pets or access details.

Homes differ in size, layout and condition. A quote based on your space is more accurate than a generic price list.

The quote is based on the scope we agreed on. If the space is very different from what was described, we will talk with you before doing extra work.

Recurring visits are usually shorter, because the home does not build up grime between them, which is reflected in the quote.

Interior windows can be added to most services. Exterior and high windows that require ladders outside are not included.

Changing linens can be added on request. Folding laundry can be added to regular cleaning plans.

Homes being vacated or prepared for new occupants are covered through our deep cleaning and residential services. Mention the move when you ask for a quote.

Exterior pressure washing, carpet shampooing, mold remediation and handling hazardous materials are outside our scope.

We work Monday through Saturday, 8:00 AM to 6:00 PM. We are closed on Sundays.

Call or email as early as possible. We will move the visit to the next available day that works for you.

Yes. We confirm an arrival window for each visit and let you know if anything changes that day.

Of course. Let us know which room you are using and we will clean it last or skip it for that day.

We clean around items you flag. We recommend putting away jewelry, cash and anything irreplaceable before the visit.

Yes. If you prefer specific products, such as fragrance-free options, leave them out and let the team know.

Recurring commercial service is set up with a written scope and schedule. Ask us about the terms that fit your business.

We can clean waiting rooms, offices and restrooms. Clinical areas that require regulated disinfection protocols should be discussed first.

As often as your space needs, within our Monday to Saturday schedule. Many small offices choose one to three visits a week.

We serve Georgetown, Millsboro, Milford, Rehoboth Beach, Lewes, Bethany Beach and Millville, all in Delaware.

Possibly. If you are close to our radius, call us with your address and we will let you know.

Beach towns are outside our usual 20-mile radius. Call us with the location and we will tell you whether we can help.